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Frequently asked questions
Do I need a subscription to use 3DM.Space
How secure is the Cloud SCADA platform?
What happens if I go over my data variable allowance?
Can multiple people in my team access the same dashboard?
Technical Support
While we design our products to be as plug-and-play as possible, a certain level of technical competency is still required. Smithtek provides support with programming, interface configuration, and guidance on interpreting the installation manual. Installation, wiring, and on-site electrical work remain the responsibility of the installer or client. If you do run into issues, give us a call on (08) 6118 9176, we’d love to help you get back on track. IoT, telemetry, automation, it’s what we live for.
Software, Manuals & User Guides
Find user manuals, quick start guides, technical documentation and software downloads for the Mako PLC, PassPort Gateway, Smithtek.Cloud and V-NET programming environment below.
DOCUMENTS
MAKO v2 PLC CONTROLLER
Solaris rtu rf PLC CONTROLLER
V-NET PLC PROGRAMMING SOFTWARE
PassPORT internet gateway
CLOUD SCADA - 3DM.Space & Smithtek.Cloud
V-NET Snapshots & Examples
We encourage all Smithtek clients to take advantage of the free Node-RED Academy training, particularly those working with IoT, automation and remote telemetry.
Why it's worth it
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Node-RED Fundamentals is free and takes approximately 90 minutes to complete.
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Learn the essentials of building, modifying and troubleshooting Node-RED flows.
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Progress to advanced courses to develop your skills further.
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Earn shareable certificates to demonstrate your knowledge.
How to get started
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Visit Node-RED Academy and register for free.
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Complete the Node-RED Fundamentals course.
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Explore additional courses and apply your skills to real-world applications.
Our recommendation
As Node-RED is integrated into many Smithtek solutions, we recommend completing the Fundamentals course to confidently manage, customise and troubleshoot your PassPort gateway flows, dashboards and automation systems.
Develop your skills
with Node-RED Academy
Tutorials & Explainer Videos
NEW! Smithtek RF Node for the Mako PLC
in Node-RED
A short video introducing the new Smithtek Mako RF node for Node-RED. The nodes allow the PassPort gateway to communicate with the Mako PLC over RF or hardwired RS-485. The video covers the basics and can be used as a quick introduction or simple training guide for the new nodes.